European Parliament approves standardized travel refund form for disrupted passengers

The European Parliament voted almost unanimously to introduce new protections for passengers facing travel disruptions, Euronews reported. The new rules allow travellers across the European Union to claim reimbursements using a standard form. The European Commission will publish the document on its website in all official European Union languages. [1]

According to Euronews, the standard form will cover every mode of transport. Passengers across Europe are entitled to receive a full refund within 14 days, even if they booked their journeys through travel intermediaries such as online platforms or travel agents. The new rules also ensure that companions of people with disabilities can fly free of charge. [1]

The European Parliament is one of the two legislative bodies of the European Union, alongside the Council of the European Union. Together, they adopt European legislation based on proposals submitted by the European Commission. The assembly represents an electorate of approximately 375 million eligible voters. [2]