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Google Cloud power outage disrupts UK banks and services

A power outage at a Google Cloud data centre in London caused failures across multiple banking apps and public services on Tuesday.

FTMQ News, written by our newsroom0 views

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Picture: Euronews

A power failure at a Google Cloud data centre near London caused network disruptions across Europe on Tuesday, according to Euronews and The Guardian. Tech giant Google reported that its europe-west2 region suffered elevated error rates and intermittent network failures. The outage hit several British financial institutions, digital banks, and public services. [1][2][3]

Digital bank Revolut suffered widespread disruptions to its app, bank transfers, ATM withdrawals, and card top-ups, Euronews and rte.ie reported. Lloyds Bank and HSBC also confirmed that customers experienced difficulties accessing online services, according to Euronews. The Guardian reported that court video cameras and court services were affected as well. [1][2][5]

Google Cloud offers modular cloud computing services including data storage, analytics, and management tools that run on Google's internal infrastructure. As FTMQ News reported earlier, Revolut confirmed that customer money and data remained secure during the disruption while engineering teams worked on a fix. [13][16]

Google issued an apology for the service failures and announced that an engineering investigation was underway, according to The Guardian and UPI. Euronews reported that Google expected a full recovery of its services around 1300 GMT on Tuesday. [1][2][3]

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In short

  • A power outage at a Google Cloud data centre in London caused widespread failures on Tuesday.
  • Services for Revolut, HSBC, and Lloyds Bank faced network disruptions as a result of the outage.
  • The failure affected Google Cloud's europe-west2 region in London.
  • Google expected its Cloud services to achieve a full recovery by around 1300 GMT.

Sources

Every paragraph above points to the numbered items it rests on. Read the originals here.

  1. [1]Power outage hits Google Cloud services disrupting UK banksEuronews, 1h ago (the report this story comes from)
  2. [2]Google Cloud outage: service recovery underway after power problem causes widespread disruption – latest updatesThe Guardian, 1h ago
  3. [3]Google Cloud outages hit British banks, logistics businessesUPI, 2h ago
  4. [4]Google Cloud down latest: Banking apps crash after system disruptionThe Telegraph, 4h ago
  5. [5]Revolut services affected due to Google Cloud outagerte.ie, 6h ago
  6. [6]Google Cloud services face outage in London, Revolut services down tooCNN, 2h ago
  7. [7]Banks, websites offline as Google Cloud services fail across EuropeABC News Australia, 3h ago
  8. [8]Google Cloud outage hits UK banks, retailers and public services simultaneouslyInsurance Business, 1h ago
  9. [9]Google Cloud is recovering from a European outage.The Verge, 2h ago
  10. [10]Google Cloud says a 'power event' caused today's outageThe Register, 1h ago
  11. [11]Google Cloud Services Restored in UK After Power Outage DisruptionGlobal Banking & Finance Review, 1h ago
  12. [12]Google Cloud incident knocks Revolut offlinewww.thestack.technology, 3h ago

Background

  1. [13]Google Cloud Platform on Wikipedia
  2. [14]2024 CrowdStrike-related IT outages on Wikipedia
  3. [15]Power on Grokipedia
  4. [16]Revolut services hit by technical outage in Ireland and abroad FTMQ News, 5h ago
  5. [17]Irish public sector strike closes schools and disrupts hospital services nationwide FTMQ News, 6d ago

Our newsroom writes these reports with the help of software, from the 17 sources listed and nothing else, and checks them against those sources. Facts can still be wrong or move on; the originals are the record. Spotted a mistake? Write to daniel@monsterkong.com.

Earlier reports of ours on the same people and subjects.

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