Raye criticises ticket touts using bots to target Royal Albert Hall show

Singer Raye has criticised ticket touts who she stated used artificial intelligence bots to target the sign-up process for her upcoming performance at the Royal Albert Hall. BBC News and NME both reported that automated systems overwhelmed the registration process for the concert. The venue is located in South Kensington, London. [1][2][8]

The one-off concert is scheduled to take place on 23 October. BBC News reported that 1.8 million sign-ups were recorded for the performance. NME reported that the registration process received nearly two million sign-ups for the concert. [1][2]

To prevent scalpers from exploiting a pre-sale, Raye stated that the registration list was manually reviewed to create a shortlist of genuine fans. The Royal Albert Hall has a seating capacity of 5,272. BBC News reported that the venue has 5,000 seats available for this performance. [1][2][8]

A spokesperson for the Royal Albert Hall told BBC News that the venue invests heavily to protect its ticketing systems from automated attacks. The spokesperson added that the law needs to catch up to prevent similar issues in the future. [1]